How do I create my Darwin Now Call Agent?

With Darwin Now, you can have a smart agent that answers your calls, schedules appointments, and gives 24/7 support. Here’s how to activate it step by step:

Step 1: Go to settings

From your main calendar, click the gear icon () in the top right corner.

Step 2: Go to the calls section

In the left sidebar menu, click on “Calls” and then “Create phone agent”.

Step 3: Complete your business details

Answer the questions that will help your agent give a better service. You can change them whenever you want:

• What does your business do?
  Example: “Beauty salon offering haircuts, color, nails, and styling. We only take appointments.”

• What should your agent avoid saying?
  Example: “Don't give recommendations about products or styles. Just schedule appointments and share availability.”

• What products or services do you offer?
  Example: “Haircut $200, color from $600, gel nails $350, styling from $300.”

Step 4: Personalize your agent

Pick a name and choose the voice you like best. This will give your agent some personality.

Step 5: Wait a few seconds

Darwin will set up your agent automatically. You’ll see a loading screen and then a confirmation when it’s all done.

Step 6: All set! Your agent is now active

In the calls section, you can see all the info about your agent: name, voice, assigned number, and everything it knows about your business.

Need help setting up call forwarding to Darwin? Check out this article:
How to forward calls to my agent?

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